Have you ever tried to get a refund from Amazon.com?

Feb 24, 2010 By Vu Nguyen Comments ( 3) Section: Categories:

I ordered a treadmill from Amazon on 11.29.09. It was delivered on 12.9.09, and a week after the delivery I moved to a new place. That’s when I assembled the treadmill and realized it was not working. The display was OK, the timer was counting down, but the belt was not moving. So here’s what I’ve been doing the last couple of months.

Dec 29, 09:
I call Amazon and talk to Devine C. but am told that I cannot have it replaced because I’ve changed my address since the delivery. I should call the manufacturer and try to get it fixed. I call Merit Fitness about 3 times but due to the high number of calls, I am asked to leave a message and am reassured that I will be contacted within 24hrs. I am not.

Late Dec – early Jan:
I keep calling.

Early Jan:
Someone finally answers. One hour on the phone explaining what is working and what’s not. The representative says that they will send me some parts and have a technician in my region contact me within a week.

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Proud to be a Tar Heel

Dec 07, 2008 By Vu Nguyen Section: Categories:

North Carolina's Knowlige Finest
Click on image to see the original post

I wonder if it was intentional so that “Knowlige” fits on the map :)). Hey you can’t blame the designer here. He or she came up with the “finest” design I have seen in weeks.

Thanks, Tiff

String theory by Mark Gonyea

Nov 26, 2008 By Vu Nguyen Section: Categories:

String Theory by Mark Gonyea
Click on the image to view the cartoon

This brilliant use of illustrations to tell a very interesting story engaged me deeply. I highly recommend you read it.

"P.S."

Nov 21, 2008 By Vu Nguyen Section: Categories:

I got this one from Kim’s blog. Kim is a wonderful artist I work with.

“To my darling husband,

Before you return from your business trip I just want to let you know about the small accident I had with the pick up truck when I turned into the driveway.

Fortunately not too bad and I really didn’t get hurt, so please don’t worry too much about me. I was coming home from Wal-Mart, and when I turned into the driveway, I accidentally pushed down on the accelerator instead of the brake. The garage door is slightly bent but the pickup luckily came to a halt when it bumped into your car. I am really sorry, but I know with your kind heart and magnanimous personality you will forgive me.

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