This was my first and last project at Expedia and I am so glad it finally launched. This is the first time that a company of this size tries to do responsive design.
I was lucky to join at the right moment when the design team was still in the early stage of exploring homepage redesign. I joined as a principle lead managing the team responsible for the homepage and landing pages in August 2012. At that time the design team were A/B testing a few different homepage concepts. One of the main challenges we faced was convincing the leadership that we had to change the homepage. Since it had not been significantly changed for years and people don’t like big changes, every time we tried something drastic, it affected the bottom line. It took awhile, but my team came up with a concept that got the company excited.
After a long process of negotiation, we decided that we would go ahead and completely redesign the homepage and launch it in beta mode. We wanted to let people opt-in instead of force them into the new design. That way we could get enough traffic to test what’s working without affecting the bottom line too much. We got buyoff from the leadership team and we started the planning process.
Note: To opt-in, go to expedia.com and click on the Show Me button below the header. Make sure you leave some feedback.